you pick your salutation, than you put your FULL name where it does say name. pick your gender where it says gender. just click your age bracket. than your email goes where it says phone, than your phone goes where it says address. than your address goes where it says city, than your city goes where it says state, than you find your state, and than your zip goes where the last line is.
hopefully that does it, if not the site maybe down or something because that is what i did and it worked for me