Let us start off by thanking you for your interest in TERRA Chips and your willingness to make our product part of your holiday gathering. We would like to extend our sincere apologies for being unable to fulfill your request for a TERRA Tidings holiday party kit. Though we originally had put measures in place to turn off our online registration once party kit requests hit an allotted number, a website error prevented this from happening. This error led valued customers to believe they would receive a kit when in fact the kits had been depleted. We understand your disappointment and apologize for any inconvenience this may have caused.
Because we want to make this right, we will send you coupons that we hope will come in handy for your holiday parties and beyond. These coupons entitle you to two free TERRA Chips products. Your coupons will arrive in the mail in the next two to three weeks provided we have a valid mailing address. We also invite you to access the online TERRA holiday entertaining guide
which features recipes and pairing tips to assist you in party planning.
Thank you again for thinking of TERRA Chips. We wish you and yours a very happy holiday season.
Terra Chips Consumer Relations
Or call us at:
7am-5pm Mountain Time
[FONT=Verdana, Geneva, sans-serif] [/FONT]Well at least I'll get a coupon. Congrats to the rest of you that got through.