Recently, you placed an equipment order at att.com. Unfortunately, due to an internal process problem, we have had to cancel this order and your device cannot be shipped. Please visit att.com/equipment to place a new order for your device.
We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future.
obviously after going back to the site the coupon code said 'expired,' so i sent them an angry email about how an internal process error is not the fault of the customer and that at&t is refusing to take responsbility for their reactions, regardless of whose fault it was. and i also said something about it being a ploy to lure more potential customers to the website. i doubt anything will come of it.