Amoeba
New Member
I used a prepaid card that had $1.00 on it and it went through. I got my stuff today.
So they'll probably send u a bill later..:dunno:
I used a prepaid card that had $1.00 on it and it went through. I got my stuff today.
So they'll probably send u a bill later..:dunno:
They sent me a order confirmation for $0 then when they sent the shipment notice it said $8.93 on my credit card. I called and talked to a cust service rep and he said I'll have them e-mail you about it. I waited a day and when they didn't send me one, I sent them a e-mail about it. No response. So I called again today, and this cust service rep said there was not any notation about it there, and "oh it can take 72 hours for them to respond." Yea right, my @ss! If I don't hear from them by tomorrow I'll call again. If they continue to give me the runaround, I'll contact my credit card company and tell them I have a dispute. I'll never make the mistake of using my credit card again, in a situation like this one.
Update-
I gave them more time to respond, which they didn't so I e-mailed them back. A day later they e-mailed me back saying we need more info. So I e-mailed the info to them. I got a message back from google that they were not accepting my e-mails. Three days of them trying to send it, and it being blocked. OK. Fine you wanna play like that, huh? I called my credit card company and told them what happened. They said they would contact them and send me a letter within 30 days. Well today Newport News "magically" found my original e-mail to them and said sorry, they would take it off my account. I got a letter from my credit card company saying it had been resolved.
WooHoo- I WON!!! :jump:
Update-
I gave them more time to respond, which they didn't so I e-mailed them back. A day later they e-mailed me back saying we need more info. So I e-mailed the info to them. I got a message back from google that they were not accepting my e-mails. Three days of them trying to send it, and it being blocked. OK. Fine you wanna play like that, huh? I called my credit card company and told them what happened. They said they would contact them and send me a letter within 30 days. Well today Newport News "magically" found my original e-mail to them and said sorry, they would take it off my account. I got a letter from my credit card company saying it had been resolved.
WooHoo- I WON!!! :jump:
I tried to e-mail the company Monday 2 different ways. Using the e-mail supplied and going thru the site, both were returned. So I called and I am sure spoke to the same guy I have spoken to before and he said, there was no reference to me calling the 3 other times. So Tuesday I called the credit card company and will get it resolved that way. I suggest everyone contact the BBB, I did. You can do it online and it is easy.
Good Luck!
Hey, just checked with the credit card company and the $10 was refunded. But I sure won't ever order from them again, no matter.