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Old 01-22-2010, 10:46 AM   #1
quin208
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Default Rite Aid Refund Policy

Does anyone know Rite Aid's Refund Policy when you don't have a receipt? I bought some face cleansers and I don't like them but I already mailed my receipt for a different rebate so I no longer have it. Will they give me a problem or just give me store credit? TIA!
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Old 01-22-2010, 11:46 AM   #2
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Unless someone else can answer your question....I will post the reply that I get back from corp as soon as I get it
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Old 01-22-2010, 12:08 PM   #3
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Unless someone else can answer your question....I will post the reply that I get back from corp as soon as I get it
aww thanks so much
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Old 01-22-2010, 12:19 PM   #4
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I have returned stuff without a receipt before, they just gave me a card with store credit on it. But it may be different it has been a while..
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Old 01-22-2010, 05:25 PM   #5
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Here ya go:

Any non-prescription item can be returned with your receipt for a full refund or an even exchange (except those items excluded by law). If you no longer have your receipt then store credit or an even exchange will then be offered. Returns must be done within 30 days of the receipt.

Also, whenever a return is made without a receipt the amount you will get is based on the lowest sale price of that item within a 30 day period. Whatever that amount is, is what you will be given. If you had your receipt then you would receive the full amount paid.

Corey Customer Support
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Old 01-22-2010, 05:31 PM   #6
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Here ya go:

Any non-prescription item can be returned with your receipt for a full refund or an even exchange (except those items excluded by law). If you no longer have your receipt then store credit or an even exchange will then be offered. Returns must be done within 30 days of the receipt.

Also, whenever a return is made without a receipt the amount you will get is based on the lowest sale price of that item within a 30 day period. Whatever that amount is, is what you will be given. If you had your receipt then you would receive the full amount paid.

Corey Customer Support
awesome! you're the best! I'm headed there tonight then to do a return. I wanted to make sure first before i went, Rite Aid always gives me a problem with stuff lol Thanks hun
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Old 01-22-2010, 07:19 PM   #7
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awesome! you're the best! I'm headed there tonight then to do a return. I wanted to make sure first before i went, Rite Aid always gives me a problem with stuff lol Thanks hun
You're welcome
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Old 01-23-2010, 04:57 AM   #8
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awesome! you're the best! I'm headed there tonight then to do a return. I wanted to make sure first before i went, Rite Aid always gives me a problem with stuff lol Thanks hun
i returned some items awhile ago and i was so disappointed because they deducted the value of the coupons that I used. I returned the items with a receipt.
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Old 01-23-2010, 05:04 AM   #9
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same thing happened to me, what really upsetting is they return me the tax on the amount after the coupon, but i paid tax on the full price.
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Old 01-23-2010, 05:13 AM   #10
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same thing happened to me, what really upsetting is they return me the tax on the amount after the coupon, but i paid tax on the full price.
gee.. im not the only one then. im also in CA. i emailed corporate but they didnt tell me a policy with returns with coupons.
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